Privacy policy

We collect only the information needed to process your visa application: your contact details, passport details, travel details and the documents you upload.

How we protect your data

  • Documents are stored in a private area of our server that cannot be reached from the internet.
  • Only authorised Asan Visas staff can view your documents, after signing in.
  • Payments are processed by Bank Alfalah. We never see or store your card details.

How we use your data

  • To prepare and submit your visa application.
  • To contact you about your application.
  • We share your information only with the authorities or service providers needed to process your application.

How long we keep it

We delete uploaded documents after your application is closed, according to our retention schedule.

Your rights

You may ask us for a copy of your data or ask us to delete it, unless we must keep it by law. Contact us to make a request.

Asan Visas is an independent, private visa assistance service. We are not an embassy, consulate, government department or official visa portal, and we are not affiliated with any government. Visa decisions are made solely by the relevant immigration authorities. Our fee is for assistance, document review, application preparation and tracking. Processing targets are our service targets, not guaranteed decision times.